More than 48 hours notice before the tour – 100% refund.
Less than 48 hours notice before the tour – No refund.
It is your responsibility to cancel your tour prior to the tour date. No refunds will be issued if you cancel after your tour departure time.
SHIP CANNOT DOCK – ITINERARY CHANGE – BAD WEATHER
If your ship cannot dock due to last minute changes or bad weather, you will receive a full refund.
Passengers must email or call us on the day / or as soon as they know.
No refunds will be issued if you cancel your tour after your excursion departure time.
*Be aware: An international reversal transaction cost can be incurred by third party booking software, your bank or credit card company. International reversal transaction costs can be up to 15%.