What is your cancellation policy?
Free cancellation is available up to 48 hours before the activity start time. If you cancel within 48 hours of departure, or fail to attend, no refund will be issued.
More than 48 hours’ notice before the tour: 100% refund
Less than 48 hours’ notice before the tour: No refund
No refunds will be issued for cancellations made after the scheduled departure time.
Ship Unable to Dock
In the event that your ship is unable to dock due to bad weather or an itinerary change, you will be entitled to a full refund.
Please note: Stripe, our payment processing provider, may retain a reversal processing fee of up to 3.25% to 4.9%, which is beyond our control.
Where do your tours depart?
Our tours depart from Weymouth Train Station Car Park. The car park is small so you’ll easiy spot the minibus.
Find the car park location here:
Postcode: DT4 7BN
For passengers coming into Portland on a cruise ship, please see your departure information in the below FAQ section named “Portland Cruise Passengers“.
What are your departuer times?
Your tour departure time is stated in the “Overview” section on the tour page.
What are your group sizes?
Our group sizes are no larger than 15 passengers per group, but can often run with as little a 4, 6 or 8 to a group.
Do you have minimum group numbers?
Yes.
Like many small tour companies, we do require a minimum number of passengers to run any of our tours. We like to keep this number as small as possible and often run tours with just 4 people!
If the number of passengers is not met you will be notified around 72 hours before your tour departure and offered an alternative date. *Subject to availability.
If we need to cancel your tour due to insufficient numbers, you will be refunded in full.
How much walking is involved?
Most of our tours include light to walking. Some locations, such as Durdle Door and Lulworth Cove, involve uneven paths and gentle slopes. We always explain walking distances on the day, and participation is optional where possible and your guide can explain an alternative route if possble.
Are your tours suitable for elderly guests?
Yes. Many of our guests travel from cruise ships and prefer a relaxed pace. We allow free time at each stop and can advise in advance if certain walks may be challenging.
Are your tours guided?
Most tours include a driver guide who provides commentary throughout the day. Some tours, such as Stonehenge transfers, operate as transport with orientation and free time.
What currency do you accept?
Here in the UK we use GBP £.
All tours must be booked through our website and will be taken in GBP £ (British Pound).
Are there any entrance fees?
Mobility & Accessibility needs?
Our tours vary depending on the locations and sites visited, and some may be more suitable than others depending on individual mobility needs. Please note that some walking is necessary to access certain sites along the Jurassic Coast.
We are always happy to advise. Please contact a member of our team by email to discuss any concerns, and we will help you choose the most appropriate option.
Are children permitted on your tours?
Yes. Children are welcome on our tours.
However, please note that due to local government regulations If your child requires a booster or child seat, you must supply and fit your own.
We do not offer specific children’s rates for our tours. The ticket price remains the same for all participants, regardless of age.
Portland Cruise Passengers
How can I book a tour?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce eu maximus velit. Maecenas egestas rhoncus condimentum. Cras dapibus elit dui. Phasellus felis odio, interdum lacinia nulla eget, tincidunt condimentum dui. Nunc auctor fringilla iaculis. Ut imperdiet, diam vitae bibendum ornare, urna eros ornare mauris, sit amet tempor tortor tortor sit amet mi.
Are there any age restrictions for the tour?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce eu maximus velit. Maecenas egestas rhoncus condimentum. Cras dapibus elit dui. Phasellus felis odio, interdum lacinia nulla eget, tincidunt condimentum dui. Nunc auctor fringilla iaculis. Ut imperdiet, diam vitae bibendum ornare, urna eros ornare mauris, sit amet tempor tortor tortor sit amet mi.
What is included in the tour package?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce eu maximus velit. Maecenas egestas rhoncus condimentum. Cras dapibus elit dui. Phasellus felis odio, interdum lacinia nulla eget, tincidunt condimentum dui. Nunc auctor fringilla iaculis. Ut imperdiet, diam vitae bibendum ornare, urna eros ornare mauris, sit amet tempor tortor tortor sit amet mi.
How can I book a tour?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce eu maximus velit. Maecenas egestas rhoncus condimentum. Cras dapibus elit dui. Phasellus felis odio, interdum lacinia nulla eget, tincidunt condimentum dui. Nunc auctor fringilla iaculis. Ut imperdiet, diam vitae bibendum ornare, urna eros ornare mauris, sit amet tempor tortor tortor sit amet mi.
What is the cancellation policy?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce eu maximus velit. Maecenas egestas rhoncus condimentum. Cras dapibus elit dui. Phasellus felis odio, interdum lacinia nulla eget, tincidunt condimentum dui. Nunc auctor fringilla iaculis. Ut imperdiet, diam vitae bibendum ornare, urna eros ornare mauris, sit amet tempor tortor tortor sit amet mi.
What should I pack for the tour?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce eu maximus velit. Maecenas egestas rhoncus condimentum. Cras dapibus elit dui. Phasellus felis odio, interdum lacinia nulla eget, tincidunt condimentum dui. Nunc auctor fringilla iaculis. Ut imperdiet, diam vitae bibendum ornare, urna eros ornare mauris, sit amet tempor tortor tortor sit amet mi.
What is your cancellation policy?
Free cancellation is available up to 48 hours before the activity start time. If you cancel within 48 hours of departure, or fail to attend, no refund will be issued.
More than 48 hours’ notice before the tour: 100% refund
Less than 48 hours’ notice before the tour: No refund
No refunds will be issued for cancellations made after the scheduled departure time.
Ship Unable to Dock
In the event that your ship is unable to dock due to bad weather or an itinerary change, you will be entitled to a full refund.
Please note: Stripe, our payment processing provider, may retain a reversal processing fee from 3.25% to 4.9%, which is beyond our control.
Where do your excursions depart?
We meet just outside the main port gates at the historic Portland Castle.
Click to see MAP
Because Portland is a busy commercial port, free roaming is not allowed. You are permitted to use the free shuttle to exit and enter the port whilst your ship is in dock.
Finding us is easy:
Step off your ship and board the free blue port shuttle.
Stay on for a quick 3-minute ride to the castle.
We will be waiting for you as you step off the shuttle!
Watch our 1-minute video guide here:
Any questions?
Email Sally at info@dorsettours.com
Will you get us back to the ship on time?
Our first priority is getting you back to the ship on time.
We ensure you arrive at least 1 hour before your scheduled departure time.
If your time on shore becomes limited, some of the attractions on the itinerary may vary in order to get you back to the ship on time. This is not negotiable.
What are your group sizes?
Our group sizes are no larger than 15 passengers per group, but can often run with as little a 4, 6 or 8 to a group.
Do you have minimum group numbers?
Yes.
Like many small tour companies, we do require a minimum number of passengers to run any of our tours. We like to keep this number as small as possible and often run tours with just 4 people!
If the number of passengers is not met you will be notified around 72 hours before your tour departure and offered an alternative date. *Subject to availability.
If we need to cancel your tour due to insufficient numbers, you will be refunded in full.
How much walking is involved?
Most of our tours include light to walking. Some locations, such as Durdle Door and Lulworth Cove, involve uneven paths and gentle slopes. We always explain walking distances on the day, and participation is optional where possible and your guide can explain an alternative route if possble.
Are there any booking or refund fees?
There are no booking fees with our tours. However, Please note – Stripe, our payment processing provider, may retain a reversal processing fee from 3.25% to 4.9%, which is beyond our control.
Are your tours suitable for elderly guests?
Yes. Many of our guests travel from cruise ships and prefer a relaxed pace. We allow free time at each stop and can advise in advance if certain walks may be challenging.
Are your tours guided?
Most tours include a driver guide who provides commentary throughout the day. Some tours, such as Stonehenge transfers, operate as transport with orientation and free time.
What currency do you accept?
Here in the UK we use GBP £.
All tours must be booked through our website and will be taken in GBP £ (British Pound).
What if our cruise ship is unable to dock?
In the event that your ship is unable to dock due to bad weather or an itinerary change, you will be entitled to a full refund.
Please note: Stripe, our payment processing provider, may retain a reversal processing fee of up to 3.25% to 4.9%, which is beyond our control.
Mobility & Accessibility needs?
Our tours vary depending on the locations and sites visited, and some may be more suitable than others depending on individual mobility needs. Please note that some walking is necessary to access certain sites along the Jurassic Coast.
We are always happy to advise. Please contact a member of our team by email to discuss any concerns, and we will help you choose the most appropriate option.
Are children permitted on your tours?
Yes. Children are welcome on our tours.
However, please note that due to local government regulations If your child requires a booster or child seat, you must supply and fit your own.
We do not offer specific children’s rates for our tours. The ticket price remains the same for all participants, regardless of age.
Should I book Stonehenge tickets?
We generally advise against pre-purchasing Stonehenge tickets, as they are non-refundable. For example, if you are unable to make the tour, your ship misses port, or we are unable to operate the tour for any reason, your Stonehenge tickets would not be refunded by English Heritage.
All attraction tickets can be purchased at the gate on the day without issue. Please be aware, that during mid season there maybe lines to get your tickets.
For those that choose to pre-purchase tickets, please note that this is done at your own risk.
Example booking times and guidance can be found below:
SHIP ARRIVES: 7 – 9 AM – BOOK TICKETS 11:30 AM
SHIP ARRIVES: 10 – 11 AM – BOOK TICKETS 12.30 PM
Salisbury Cathedral
For Salisbury Cathedral, there is no need to purchase tickets in advance; they are readily available at the door upon your arrival.
WhatsApp us
Have a question or just need some advice on itinerary planning? WhatsApp us!
Email us
From Dorset to Dumbledore, we’re on hand to answer your questions. Email us.
Call us
Fancy talking to a human? If we're not on the road, we'll be on your call!
Not sure which tour is right for you?
We're here to help.
WhatsApp us
Chat instantly with us during our normal hours, or leave a message and we’ll get back to you ASAP.
Schedule a call
Chat instantly with us during our normal hours, or leave a message and we’ll get back to you ASAP.
Call us
Chat instantly with us during our normal hours, or leave a message and we’ll get back to you ASAP.